CSIS Action Grid

Official Satisfaction–Need for Action classification for Environmental Management. Each indicator uses its eligible response base to calculate the CSIS cutoff.

Opportunities for ImprovementLow Satisfaction · High Need for Action. Give greatest attention.
Continued EmphasisHigh Satisfaction · High Need for Action. Sustain strengths and fine-tune.
Secondary PriorityLow Satisfaction · Low Need for Action. Improve where practical.
Exceeded ExpectationsHigh Satisfaction · Low Need for Action. Sustain performance.

The axes show percentage-point distance from each indicator’s own cutoff. Zero is the CSIS boundary. Values to the right indicate High Satisfaction; values above zero indicate High Need for Action.

RankIndicatorSatisfactionNeed for ActionCSIS classification
1 Solid Waste Management 89.9%
Cutoff 51.7% · n=3137		 54.7%
Cutoff 51.7% · n=3137		 Continued Emphasis
2 Community-based greening projects 95.3%
Cutoff 52.1% · n=2192		 52.4%
Cutoff 52.1% · n=2192		 Continued Emphasis
3 Clean-up Programs/Projects 96.0%
Cutoff 51.8% · n=3109		 52.3%
Cutoff 51.8% · n=3109		 Continued Emphasis
4 Air Pollution Control Program 93.2%
Cutoff 52.2% · n=1984		 49.9%
Cutoff 52.2% · n=1984		 Exceeded Expectations
5 Waste Water Management 93.8%
Cutoff 52.9% · n=1169		 46.1%
Cutoff 52.9% · n=1169		 Exceeded Expectations
Method: High means the percentage is at least 50% plus its 95% margin of error. Satisfaction uses respondents who answered the Satisfaction item; Need for Action uses respondents who answered that item. This page is separate from the prototype’s existing four-band Decision Support priority score.