Health Services

Cross-stage service delivery review across awareness, availment, satisfaction, and need for action.

7 indicators

Service Area Region LGU

Avg Awareness

84.63%

Avg Availment

58.81%

Avg Satisfaction

96.25%

Avg Need for Action

46.94%

Stage Overview

Service Gaps

This view highlights indicators where citizens may know about a service but do not use it, use it but are not satisfied, or still need government action. For filtered Region/LGU views, results are descriptive evidence for local planning and should be validated with LGU records or field review.

iv · Need for Action

Free Basic Medicine or Low-Cost Medicine Program

52.4% highest concern signal

Citizens who used the service still indicate a need for government action.

Awareness87.7%
Availment75.7%
Satisfaction91.1%
Need for Action52.4%

Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.

vi · Need for Action

Basic dental/oral hygiene

49.4% highest concern signal

Citizens who used the service still indicate a need for government action.

Awareness77.2%
Availment45.6%
Satisfaction95.5%
Need for Action49.4%

Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.

iii · Need for Action

Free General Consultations/Access to secondary and/or tertiary health care

47.7% highest concern signal

Citizens who used the service still indicate a need for government action.

Awareness87.7%
Availment71.5%
Satisfaction95.5%
Need for Action47.7%

Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.

vii · Need for Action

Family Planning/ Reproductive Health Distribution of reproductive health supplies, information dissemination and other services

46.0% highest concern signal

Citizens who used the service still indicate a need for government action.

Awareness86.2%
Availment51.9%
Satisfaction97.5%
Need for Action46.0%

Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.

i · Need for Action

Vaccination for infants/children

45.1% highest concern signal

Citizens who used the service still indicate a need for government action.

Awareness95.2%
Availment66.2%
Satisfaction98.7%
Need for Action45.1%

Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.

v · Need for Action

Prevention and Management of Communicable and Non-Communicable Diseases

44.9% highest concern signal

Citizens who used the service still indicate a need for government action.

Awareness65.6%
Availment48.6%
Satisfaction97.6%
Need for Action44.9%

Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.

ii · Need for Action

Pre-natal/post-natal/child birth services

43.1% highest concern signal

Citizens who used the service still indicate a need for government action.

Awareness92.8%
Availment52.3%
Satisfaction97.8%
Need for Action43.1%

Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.

Frequency Count

This view shows compact Yes/No frequency counts and percentages for each service indicator across awareness, availment, satisfaction, and need for action.

i

Vaccination for infants/children

Aware Yes 95.24% · No 4.76%

Availed Yes 66.22% · No 33.78%

Satisfied Yes 98.73% · No 1.27%

Action Needed Yes 45.1% · No 54.9%

View counts

Stage	Yes	Yes %	No	No %
Aware	4286	95.24	214	4.76
Availed	2838	66.22	1448	33.78
Satisfied	2802	98.73	36	1.27
Action Needed	1280	45.1	1558	54.9

ii

Pre-natal/post-natal/child birth services

Aware Yes 92.78% · No 7.22%

Availed Yes 52.3% · No 47.7%

Satisfied Yes 97.82% · No 2.18%

Action Needed Yes 43.06% · No 56.94%

View counts

Stage	Yes	Yes %	No	No %
Aware	4036	92.78	314	7.22
Availed	2111	52.3	1925	47.7
Satisfied	2065	97.82	46	2.18
Action Needed	909	43.06	1202	56.94

iii

Free General Consultations/Access to secondary and/or tertiary health care

Aware Yes 87.67% · No 12.33%

Availed Yes 71.48% · No 28.52%

Satisfied Yes 95.52% · No 4.48%

Action Needed Yes 47.72% · No 52.28%

View counts

Stage	Yes	Yes %	No	No %
Aware	3682	87.67	518	12.33
Availed	2632	71.48	1050	28.52
Satisfied	2514	95.52	118	4.48
Action Needed	1256	47.72	1376	52.28

iv

Free Basic Medicine or Low-Cost Medicine Program

Aware Yes 87.7% · No 12.3%

Availed Yes 75.65% · No 24.35%

Satisfied Yes 91.13% · No 8.87%

Action Needed Yes 52.36% · No 47.64%

View counts

Stage	Yes	Yes %	No	No %
Aware	3815	87.7	535	12.3
Availed	2886	75.65	929	24.35
Satisfied	2630	91.13	256	8.87
Action Needed	1511	52.36	1375	47.64

v

Prevention and Management of Communicable and Non-Communicable Diseases

Aware Yes 65.64% · No 34.36%

Availed Yes 48.61% · No 51.39%

Satisfied Yes 97.56% · No 2.44%

Action Needed Yes 44.92% · No 55.08%

View counts

Stage	Yes	Yes %	No	No %
Aware	2954	65.64	1546	34.36
Availed	1436	48.61	1518	51.39
Satisfied	1401	97.56	35	2.44
Action Needed	645	44.92	791	55.08

vi

Basic dental/oral hygiene

Aware Yes 77.16% · No 22.84%

Availed Yes 45.57% · No 54.43%

Satisfied Yes 95.55% · No 4.45%

Action Needed Yes 49.38% · No 50.62%

View counts

Stage	Yes	Yes %	No	No %
Aware	2662	77.16	788	22.84
Availed	1213	45.57	1449	54.43
Satisfied	1159	95.55	54	4.45
Action Needed	599	49.38	614	50.62

vii

Family Planning/ Reproductive Health Distribution of reproductive health supplies, information dissemination and other services

Aware Yes 86.2% · No 13.8%

Availed Yes 51.87% · No 48.13%

Satisfied Yes 97.47% · No 2.53%

Action Needed Yes 46.02% · No 53.98%

View counts

Stage	Yes	Yes %	No	No %
Aware	3879	86.2	621	13.8
Availed	2012	51.87	1867	48.13
Satisfied	1961	97.47	51	2.53
Action Needed	926	46.02	1086	53.98

Finding 1

Citizen segment evidence

Available

The clustering result identifies citizen segments and shows whether any segment has lower awareness, lower availment, lower satisfaction, or higher need for action.

Finding 2

Classification evidence

28 indicator models

The decision-tree classification uses citizen segment membership and profile variables as predictors. Most current indicator results are grouped as needs more predictors, which guides how strongly the result may be interpreted.

Finding 3

Association-rule evidence

Lift 1.02

The strongest repeated service-stage pattern is: Respondents who were aware of the healthservices, and availed the healthservices had a 98% likelihood of also were satisfied with the healthservices (Lift: 1.02). This pattern was observed together 98.0% of the time for the eligible records.

Integrated research interpretation

For Health Services, the harmonized evidence identifies this service-stage concern: Need for Action in Free Basic Medicine or Low-Cost Medicine Program (52.4%). The recurring factor to check is MCA Dim2 (MCA profile dimension) appears in 17 model(s) across 4 stage(s). The repeated service-stage pattern is Satisfaction pattern: 98.0% confidence, lift 1.02. Together, these findings show whether the service-stage, citizen-segment, classification, and association-rule evidence point toward the same analytical interpretation.

Evidence agreement: strong consensus. The findings should be checked against local service records and field context before they are used for planning. Proposed actions, responsible offices, and monitoring indicators are presented separately in the Decision Support module.

Supporting Evidence Views

Citizen Segments: View segment profile and statistical support
Classification: View predictor and model readiness evidence
Association Rules: View repeated service-stage patterns

Research Interpretation Guide

The result is not based on one model alone. Clustering contributes the citizen-segment lens, classification contributes predictor-based explanation, and association rules contribute repeated service-stage relationships. This supports the thesis claim that the portal implements a multi-model predictive analytics framework for evidence-based service evaluation.

Analytics → Harmonization → Human Review → Action

Harmonized Evidence Table Supporting Human Decision-Making

Cross-stage, clustering, classification, and association-rule results are integrated as evidence for LGU review. Recommended actions remain subject to local validation and approval.

7 action items

Priorities are generated from the active dataset's largest indicator-level service gaps. Segment labels identify the portal group with the strongest related concern signal.

Every evidence record includes: 1. Rank 2. Cross-Stage Result 3. Citizen Segment Summary 4. Decision Tree Evidence 5. Repeated Service-Stage Pattern 6. Recommended LGU Action 7. Evidence Audit 8. Implementation

Dynamic indicator flow

Free Basic Medicine or Low-Cost Medicine Program

Hover over each node for the complete generated result. The four analytical evidence sources are harmonized to support human review of the recommended action, validation requirement, and monitoring measure.

Rank	Cross-Stage Result	Citizen Segment Summary	Decision Tree Evidence	Repeated Service-Stage Pattern	Recommended LGU Action	Evidence Audit	Implementation
1	Free Basic Medicine or Low-Cost Medicine Program Need for Action (52.4%) Citizens who used the service still indicate a need for government action. Awareness 87.7%; availment 75.7%; satisfaction 91.1%; need for action 52.4%.	Young single student citizens (Segment B) (60.6%) Young single student citizens (Segment B) has the highest concern signal at 60.6% for this indicator. View detailed clustering results in Citizen Segments	Model quality Needs more predictors: F1 37.3%, ROC AUC 48.0%. The model has difficulty separating respondents based on ROC AUC, recall, or F1. Strongest feature MCA Dim1 (42.3% importance)	Respondents who were aware of the healthservices, and availed the healthservices had a 98% likelihood of also were satisfied with the healthservices (Lift: 1.02). Support 59.7%, confidence 98.0%, lift 1.02.	Prioritize follow-up validation with the service office and compare findings with LGU service records.	Supports: Conflicts: Insufficient: Harmonized evidence statuses	Municipal/City Health Office Monitor: Reduction in need-for-action percentage Validate:
2	Basic dental/oral hygiene Need for Action (49.4%) Citizens who used the service still indicate a need for government action. Awareness 77.2%; availment 45.6%; satisfaction 95.5%; need for action 49.4%.	Working male homeowners (Segment A) (53.6%) Working male homeowners (Segment A) has the highest concern signal at 53.6% for this indicator. View detailed clustering results in Citizen Segments	Model quality Needs more predictors: F1 50.2%, ROC AUC 49.4%. The model has difficulty separating respondents based on ROC AUC, recall, or F1. Strongest feature MCA Dim1 (85.1% importance)	Respondents who were aware of the healthservices, and availed the healthservices had a 98% likelihood of also were satisfied with the healthservices (Lift: 1.02). Support 59.7%, confidence 98.0%, lift 1.02.	Prioritize follow-up validation with the service office and compare findings with LGU service records.	Supports: Conflicts: Insufficient: Harmonized evidence statuses	Municipal/City Health Office Monitor: Reduction in need-for-action percentage Validate:
3	Free General Consultations/Access to secondary and/or tertiary health care Need for Action (47.7%) Citizens who used the service still indicate a need for government action. Awareness 87.7%; availment 71.5%; satisfaction 95.5%; need for action 47.7%.	Young single student citizens (Segment B) (56.0%) Young single student citizens (Segment B) has the highest concern signal at 56.0% for this indicator. View detailed clustering results in Citizen Segments	Model quality Needs more predictors: F1 49.8%, ROC AUC 50.5%. The model has difficulty separating respondents based on ROC AUC, recall, or F1. Strongest feature MCA Dim2 (71.3% importance)	Respondents who were aware of the healthservices, and availed the healthservices had a 98% likelihood of also were satisfied with the healthservices (Lift: 1.02). Support 59.7%, confidence 98.0%, lift 1.02.	Prioritize follow-up validation with the service office and compare findings with LGU service records.	Supports: Conflicts: Insufficient: Harmonized evidence statuses	Municipal/City Health Office Monitor: Reduction in need-for-action percentage Validate:
4	Family Planning/ Reproductive Health Distribution of reproductive health supplies, information dissemination and other services Need for Action (46.0%) Citizens who used the service still indicate a need for government action. Awareness 86.2%; availment 51.9%; satisfaction 97.5%; need for action 46.0%.	Working male homeowners (Segment A) (48.3%) Working male homeowners (Segment A) has the highest concern signal at 48.3% for this indicator. View detailed clustering results in Citizen Segments	Model quality Limited signal: F1 62.3%, ROC AUC 52.0%. The model can be reviewed as an exploratory clue, but F1, ROC AUC, or baseline gain is not strong enough for confident prediction. Strongest feature MCA Dim2 (49.7% importance)	Respondents who were aware of the healthservices, and availed the healthservices had a 98% likelihood of also were satisfied with the healthservices (Lift: 1.02). Support 59.7%, confidence 98.0%, lift 1.02.	Prioritize follow-up validation with the service office and compare findings with LGU service records.	Supports: Conflicts: Insufficient: Harmonized evidence statuses	Municipal/City Health Office Monitor: Reduction in need-for-action percentage Validate:
5	Vaccination for infants/children Need for Action (45.1%) Citizens who used the service still indicate a need for government action. Awareness 95.2%; availment 66.2%; satisfaction 98.7%; need for action 45.1%.	Young single student citizens (Segment B) (50.0%) Young single student citizens (Segment B) has the highest concern signal at 50.0% for this indicator. View detailed clustering results in Citizen Segments	Model quality Needs more predictors: F1 57.2%, ROC AUC 47.1%. The model has difficulty separating respondents based on ROC AUC, recall, or F1. Strongest feature House Ownership (40.0% importance)	Respondents who were aware of the healthservices, and availed the healthservices had a 98% likelihood of also were satisfied with the healthservices (Lift: 1.02). Support 59.7%, confidence 98.0%, lift 1.02.	Prioritize follow-up validation with the service office and compare findings with LGU service records.	Supports: Conflicts: Insufficient: Harmonized evidence statuses	Municipal/City Health Office Monitor: Reduction in need-for-action percentage Validate:
6	Prevention and Management of Communicable and Non-Communicable Diseases Need for Action (44.9%) Citizens who used the service still indicate a need for government action. Awareness 65.6%; availment 48.6%; satisfaction 97.6%; need for action 44.9%.	Working male homeowners (Segment A) (47.0%) Working male homeowners (Segment A) has the highest concern signal at 47.0% for this indicator. View detailed clustering results in Citizen Segments	Model quality Needs more predictors: F1 48.0%, ROC AUC 51.3%. The model has difficulty separating respondents based on ROC AUC, recall, or F1. Strongest feature Employment Status (36.5% importance)	Respondents who were aware of the healthservices, and availed the healthservices had a 98% likelihood of also were satisfied with the healthservices (Lift: 1.02). Support 59.7%, confidence 98.0%, lift 1.02.	Prioritize follow-up validation with the service office and compare findings with LGU service records.	Supports: Conflicts: Insufficient: Harmonized evidence statuses	Municipal/City Health Office Monitor: Reduction in need-for-action percentage Validate:
7	Pre-natal/post-natal/child birth services Need for Action (43.1%) Citizens who used the service still indicate a need for government action. Awareness 92.8%; availment 52.3%; satisfaction 97.8%; need for action 43.1%.	Young single student citizens (Segment B) (49.4%) Young single student citizens (Segment B) has the highest concern signal at 49.4% for this indicator. View detailed clustering results in Citizen Segments	Model quality Needs more predictors: F1 42.4%, ROC AUC 50.8%. The model has difficulty separating respondents based on ROC AUC, recall, or F1. Strongest feature MCA Dim2 (61.0% importance)	Respondents who were aware of the healthservices, and availed the healthservices had a 98% likelihood of also were satisfied with the healthservices (Lift: 1.02). Support 59.7%, confidence 98.0%, lift 1.02.	Prioritize follow-up validation with the service office and compare findings with LGU service records.	Supports: Conflicts: Insufficient: Harmonized evidence statuses	Municipal/City Health Office Monitor: Reduction in need-for-action percentage Validate:

Priority method: Critical for satisfaction or need-for-action gaps of at least 50%; High for gaps of at least 40%; Medium for gaps of at least 20%; otherwise Low. Recommendations remain decision-support evidence and should be confirmed with service records, budget feasibility, field validation, and stakeholder review.

Showing 4500 of 4500 respondent records for All Mindanao records.