Public Works and Infrastructure

Cross-stage service delivery review across awareness, availment, satisfaction, and need for action.

12 indicators
Avg Awareness
74.4%
Avg Availment
81.82%
Avg Satisfaction
87.46%
Avg Need for Action
52.78%

Stage Overview

Service Gaps

This view highlights indicators where citizens may know about a service but do not use it, use it but are not satisfied, or still need government action. For filtered Region/LGU views, results are descriptive evidence for local planning and should be validated with LGU records or field review.
viii · Awareness Gap

Information and reading center

70.7% highest concern signal
Citizens may not yet know enough about this service.
  • Awareness29.3%
  • Availment50.0%
  • Satisfaction93.3%
  • Need for Action48.1%
Suggested guide: Strengthen information campaigns, barangay-level announcements, and direct citizen orientation.
i_A · Need for Action

Barangay roads

62.0% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness93.9%
  • Availment93.0%
  • Satisfaction77.0%
  • Need for Action62.0%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
xi · Need for Action

Flood Control Management System

58.2% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness65.8%
  • Availment76.8%
  • Satisfaction82.4%
  • Need for Action58.2%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
iv · Need for Action

Public markets and satellite markets

56.5% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness76.1%
  • Availment86.5%
  • Satisfaction84.1%
  • Need for Action56.5%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
x · Need for Action

Public Cemetery

56.4% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness85.7%
  • Availment67.0%
  • Satisfaction82.5%
  • Need for Action56.4%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
vi · Need for Action

Road Safety

54.7% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness64.4%
  • Availment86.9%
  • Satisfaction83.0%
  • Need for Action54.7%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
i_B · Need for Action

Municipal roads and bridges

53.3% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness89.1%
  • Availment93.3%
  • Satisfaction87.5%
  • Need for Action53.3%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
v · Need for Action

Public parks and open spaces

52.0% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness59.1%
  • Availment80.6%
  • Satisfaction90.8%
  • Need for Action52.0%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
vii · Need for Action

Sports centers and facilities

50.2% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness76.3%
  • Availment77.3%
  • Satisfaction90.9%
  • Need for Action50.2%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
ix · Need for Action

Municipal Government Buildings

48.1% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness85.6%
  • Availment89.4%
  • Satisfaction93.6%
  • Need for Action48.1%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
ii · Need for Action

Barangay hall

47.3% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness91.3%
  • Availment94.3%
  • Satisfaction92.7%
  • Need for Action47.3%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.
iii · Need for Action

Multipurpose halls or civic centers

46.5% highest concern signal
Citizens who used the service still indicate a need for government action.
  • Awareness76.3%
  • Availment86.8%
  • Satisfaction91.7%
  • Need for Action46.5%
Suggested guide: Prioritize follow-up validation with the service office and compare findings with LGU service records.

Frequency Count

This view shows compact Yes/No frequency counts and percentages for each service indicator across awareness, availment, satisfaction, and need for action.
i_A

Barangay roads

Aware Yes 93.87% · No 6.13%
Availed Yes 92.99% · No 7.01%
Satisfied Yes 77.04% · No 22.96%
Action Needed Yes 62.04% · No 37.96%
View counts
Stage Yes Yes % No No %
Aware 4224 93.87 276 6.13
Availed 3928 92.99 296 7.01
Satisfied 3026 77.04 902 22.96
Action Needed 2437 62.04 1491 37.96
i_B

Municipal roads and bridges

Aware Yes 89.1% · No 10.9%
Availed Yes 93.35% · No 6.65%
Satisfied Yes 87.55% · No 12.45%
Action Needed Yes 53.34% · No 46.66%
View counts
Stage Yes Yes % No No %
Aware 3742 89.1 458 10.9
Availed 3493 93.35 249 6.65
Satisfied 3058 87.55 435 12.45
Action Needed 1863 53.34 1630 46.66
ii

Barangay hall

Aware Yes 91.33% · No 8.67%
Availed Yes 94.3% · No 5.7%
Satisfied Yes 92.71% · No 7.29%
Action Needed Yes 47.31% · No 52.69%
View counts
Stage Yes Yes % No No %
Aware 3562 91.33 338 8.67
Availed 3359 94.3 203 5.7
Satisfied 3114 92.71 245 7.29
Action Needed 1589 47.31 1770 52.69
iii

Multipurpose halls or civic centers

Aware Yes 76.26% · No 23.74%
Availed Yes 86.85% · No 13.15%
Satisfied Yes 91.72% · No 8.28%
Action Needed Yes 46.46% · No 53.54%
View counts
Stage Yes Yes % No No %
Aware 2974 76.26 926 23.74
Availed 2583 86.85 391 13.15
Satisfied 2369 91.72 214 8.28
Action Needed 1200 46.46 1383 53.54
iv

Public markets and satellite markets

Aware Yes 76.07% · No 23.93%
Availed Yes 86.48% · No 13.52%
Satisfied Yes 84.08% · No 15.92%
Action Needed Yes 56.46% · No 43.54%
View counts
Stage Yes Yes % No No %
Aware 3195 76.07 1005 23.93
Availed 2763 86.48 432 13.52
Satisfied 2323 84.08 440 15.92
Action Needed 1560 56.46 1203 43.54
v

Public parks and open spaces

Aware Yes 59.09% · No 40.91%
Availed Yes 80.61% · No 19.39%
Satisfied Yes 90.82% · No 9.18%
Action Needed Yes 52.05% · No 47.95%
View counts
Stage Yes Yes % No No %
Aware 2393 59.09 1657 40.91
Availed 1929 80.61 464 19.39
Satisfied 1752 90.82 177 9.18
Action Needed 1004 52.05 925 47.95
vi

Road Safety

Aware Yes 64.42% · No 35.58%
Availed Yes 86.89% · No 13.11%
Satisfied Yes 82.97% · No 17.03%
Action Needed Yes 54.7% · No 45.3%
View counts
Stage Yes Yes % No No %
Aware 2899 64.42 1601 35.58
Availed 2519 86.89 380 13.11
Satisfied 2090 82.97 429 17.03
Action Needed 1378 54.7 1141 45.3
vii

Sports centers and facilities

Aware Yes 76.26% · No 23.74%
Availed Yes 77.27% · No 22.73%
Satisfied Yes 90.86% · No 9.14%
Action Needed Yes 50.22% · No 49.78%
View counts
Stage Yes Yes % No No %
Aware 3203 76.26 997 23.74
Availed 2475 77.27 728 22.73
Satisfied 2248 90.86 226 9.14
Action Needed 1243 50.22 1232 49.78
viii

Information and reading center

Aware Yes 29.33% · No 70.67%
Availed Yes 50.0% · No 50.0%
Satisfied Yes 93.3% · No 6.7%
Action Needed Yes 48.09% · No 51.91%
View counts
Stage Yes Yes % No No %
Aware 836 29.33 2014 70.67
Availed 418 50.0 418 50.0
Satisfied 390 93.3 28 6.7
Action Needed 201 48.09 217 51.91
ix

Municipal Government Buildings

Aware Yes 85.6% · No 14.4%
Availed Yes 89.37% · No 10.63%
Satisfied Yes 93.56% · No 6.44%
Action Needed Yes 48.09% · No 51.91%
View counts
Stage Yes Yes % No No %
Aware 3595 85.6 605 14.4
Availed 3213 89.37 382 10.63
Satisfied 3006 93.56 207 6.44
Action Needed 1545 48.09 1668 51.91
x

Public Cemetery

Aware Yes 85.69% · No 14.31%
Availed Yes 66.99% · No 33.01%
Satisfied Yes 82.5% · No 17.5%
Action Needed Yes 56.41% · No 43.59%
View counts
Stage Yes Yes % No No %
Aware 3599 85.69 601 14.31
Availed 2411 66.99 1188 33.01
Satisfied 1989 82.5 422 17.5
Action Needed 1360 56.41 1051 43.59
xi

Flood Control Management System

Aware Yes 65.79% · No 34.21%
Availed Yes 76.76% · No 23.24%
Satisfied Yes 82.39% · No 17.61%
Action Needed Yes 58.22% · No 41.78%
View counts
Stage Yes Yes % No No %
Aware 2862 65.79 1488 34.21
Availed 2197 76.76 665 23.24
Satisfied 1810 82.39 387 17.61
Action Needed 1279 58.22 918 41.78
Finding 1

Citizen segment evidence

Available

The clustering result identifies citizen segments and shows whether any segment has lower awareness, lower availment, lower satisfaction, or higher need for action.

Finding 2

Classification evidence

48 indicator models

The decision-tree classification uses citizen segment membership and profile variables as predictors. Most current indicator results are grouped as needs more predictors, which guides how strongly the result may be interpreted.

Finding 3

Association-rule evidence

Lift 1.02

The strongest repeated service-stage pattern is: Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). This pattern was observed together 95.3% of the time for the eligible records.

Integrated research interpretation

For Public Works and Infrastructure, the harmonized evidence identifies this service-stage concern: Awareness Gap in Information and reading center (70.7%). The recurring factor to check is Source of Drinking Water (Housing and living conditions) appears in 32 model(s) across 4 stage(s). The repeated service-stage pattern is Availment pattern: 95.3% confidence, lift 1.02. Together, these findings show whether the service-stage, citizen-segment, classification, and association-rule evidence point toward the same analytical interpretation.

Evidence agreement: strong consensus. The findings should be checked against local service records and field context before they are used for planning. Proposed actions, responsible offices, and monitoring indicators are presented separately in the Decision Support module.

Research Interpretation Guide

The result is not based on one model alone. Clustering contributes the citizen-segment lens, classification contributes predictor-based explanation, and association rules contribute repeated service-stage relationships. This supports the thesis claim that the portal implements a multi-model predictive analytics framework for evidence-based service evaluation.

Analytics → Harmonization → Human Review → Action

Harmonized Evidence Table Supporting Human Decision-Making

Cross-stage, clustering, classification, and association-rule results are integrated as evidence for LGU review. Recommended actions remain subject to local validation and approval.

12 action items
Priorities are generated from the active dataset's largest indicator-level service gaps. Segment labels identify the portal group with the strongest related concern signal.
Every evidence record includes: 1. Rank 2. Cross-Stage Result 3. Citizen Segment Summary 4. Decision Tree Evidence 5. Repeated Service-Stage Pattern 6. Recommended LGU Action 7. Evidence Audit 8. Implementation
Dynamic indicator flow

Information and reading center

Hover over each node for the complete generated result. The four analytical evidence sources are harmonized to support human review of the recommended action, validation requirement, and monitoring measure.
Rank Cross-Stage Result Citizen Segment Summary Decision Tree Evidence Repeated Service-Stage Pattern Recommended LGU Action Evidence Audit Implementation
1 Information and reading center
Awareness Gap (70.7%)
Citizens may not yet know enough about this service.
Awareness 29.3%; availment 50.0%; satisfaction 93.3%; need for action 48.1%.
Married women outside school or reported work (Segment E) (26.1%)
Married women outside school or reported work (Segment E) has the lowest positive response at 26.1% for this indicator.
Model quality
Needs more predictors: F1 40.7%, ROC AUC 55.0%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
Highest Educational Attainment (15.8% importance)
Respondents who availed the public_works had a 80% likelihood of also were aware of the public_works, and were satisfied with the public_works (Lift: 1.02). Support 74.5%, confidence 80.2%, lift 1.02.
Strengthen information campaigns, barangay-level announcements, and direct citizen orientation.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Increase in awareness percentage
Validate:
2 Barangay roads
Need for Action (62.0%)
Citizens who used the service still indicate a need for government action.
Awareness 93.9%; availment 93.0%; satisfaction 77.0%; need for action 62.0%.
Married locally working men (Segment D) (65.6%)
Married locally working men (Segment D) has the highest concern signal at 65.6% for this indicator.
Model quality
Needs more predictors: F1 71.4%, ROC AUC 50.1%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
Highest Educational Attainment (34.2% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
3 Flood Control Management System
Need for Action (58.2%)
Citizens who used the service still indicate a need for government action.
Awareness 65.8%; availment 76.8%; satisfaction 82.4%; need for action 58.2%.
Young single student citizens (Segment B) (62.8%)
Young single student citizens (Segment B) has the highest concern signal at 62.8% for this indicator.
Model quality
Needs more predictors: F1 56.8%, ROC AUC 51.7%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
Age Group (21.1% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
4 Public markets and satellite markets
Need for Action (56.5%)
Citizens who used the service still indicate a need for government action.
Awareness 76.1%; availment 86.5%; satisfaction 84.1%; need for action 56.5%.
Young single student citizens (Segment B) (60.7%)
Young single student citizens (Segment B) has the highest concern signal at 60.7% for this indicator.
Model quality
Needs more predictors: F1 51.8%, ROC AUC 51.5%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
MCA DimMagnitude (37.2% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
5 Public Cemetery
Need for Action (56.4%)
Citizens who used the service still indicate a need for government action.
Awareness 85.7%; availment 67.0%; satisfaction 82.5%; need for action 56.4%.
Young single student citizens (Segment B) (59.9%)
Young single student citizens (Segment B) has the highest concern signal at 59.9% for this indicator.
Model quality
Needs more predictors: F1 44.0%, ROC AUC 55.2%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
MCA Dim1 (31.8% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
6 Road Safety
Need for Action (54.7%)
Citizens who used the service still indicate a need for government action.
Awareness 64.4%; availment 86.9%; satisfaction 83.0%; need for action 54.7%.
Young single student citizens (Segment B) (61.0%)
Young single student citizens (Segment B) has the highest concern signal at 61.0% for this indicator.
Model quality
Needs more predictors: F1 56.3%, ROC AUC 53.8%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
MCA DimMagnitude (40.9% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
7 Municipal roads and bridges
Need for Action (53.3%)
Citizens who used the service still indicate a need for government action.
Awareness 89.1%; availment 93.3%; satisfaction 87.5%; need for action 53.3%.
Married locally working men (Segment D) (58.0%)
Married locally working men (Segment D) has the highest concern signal at 58.0% for this indicator.
Model quality
Needs more predictors: F1 55.1%, ROC AUC 51.6%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
MCA DimMagnitude (35.4% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
8 Public parks and open spaces
Need for Action (52.0%)
Citizens who used the service still indicate a need for government action.
Awareness 59.1%; availment 80.6%; satisfaction 90.8%; need for action 52.0%.
Married locally working men (Segment D) (55.0%)
Married locally working men (Segment D) has the highest concern signal at 55.0% for this indicator.
Model quality
Needs more predictors: F1 40.4%, ROC AUC 49.5%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
MCA Dim1 (31.1% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
9 Sports centers and facilities
Need for Action (50.2%)
Citizens who used the service still indicate a need for government action.
Awareness 76.3%; availment 77.3%; satisfaction 90.9%; need for action 50.2%.
Young single student citizens (Segment B) (57.6%)
Young single student citizens (Segment B) has the highest concern signal at 57.6% for this indicator.
Model quality
Needs more predictors: F1 42.6%, ROC AUC 52.2%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
Employment Status (21.4% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
10 Municipal Government Buildings
Need for Action (48.1%)
Citizens who used the service still indicate a need for government action.
Awareness 85.6%; availment 89.4%; satisfaction 93.6%; need for action 48.1%.
Young single student citizens (Segment B) (52.5%)
Young single student citizens (Segment B) has the highest concern signal at 52.5% for this indicator.
Model quality
Limited signal: F1 61.9%, ROC AUC 54.4%. The model can be reviewed as an exploratory clue, but F1, ROC AUC, or baseline gain is not strong enough for confident prediction.
Strongest feature
MCA Dim2 (46.2% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
11 Barangay hall
Need for Action (47.3%)
Citizens who used the service still indicate a need for government action.
Awareness 91.3%; availment 94.3%; satisfaction 92.7%; need for action 47.3%.
Married locally working men (Segment D) (51.6%)
Married locally working men (Segment D) has the highest concern signal at 51.6% for this indicator.
Model quality
Needs more predictors: F1 58.4%, ROC AUC 51.3%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
MCA Dim1 (48.5% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
12 Multipurpose halls or civic centers
Need for Action (46.5%)
Citizens who used the service still indicate a need for government action.
Awareness 76.3%; availment 86.8%; satisfaction 91.7%; need for action 46.5%.
Married locally working men (Segment D) (51.6%)
Married locally working men (Segment D) has the highest concern signal at 51.6% for this indicator.
Model quality
Needs more predictors: F1 58.4%, ROC AUC 51.3%. The model has difficulty separating respondents based on ROC AUC, recall, or F1.
Strongest feature
MCA Dim1 (48.5% importance)
Respondents who were aware of the public_works, and felt a need for further action, and were satisfied with the public_works had a 95% likelihood of also availed the public_works (Lift: 1.02). Support 34.9%, confidence 95.3%, lift 1.02.
Prioritize follow-up validation with the service office and compare findings with LGU service records.
Supports:
Conflicts:
Insufficient:
Harmonized evidence statuses
Engineering Office / Planning and Development Office
Monitor: Reduction in need-for-action percentage
Validate:
Priority method: Critical for satisfaction or need-for-action gaps of at least 50%; High for gaps of at least 40%; Medium for gaps of at least 20%; otherwise Low. Recommendations remain decision-support evidence and should be confirmed with service records, budget feasibility, field validation, and stakeholder review.
Showing 4500 of 4500 respondent records for All Mindanao records.