Governance and Response by Cluster

Apply citizen segments to awareness, availment, satisfaction, and need-for-action patterns.

Governance and Response
Locality Filter All Mindanao records

Showing 4500 of 4500 respondent records. Predictive model scores remain the full-sample reference unless retraining is explicitly run.

Highest Priority
Cluster 0
Priority Score
32.26
Lowest Avg Availment
60.2%
Highest Need
48.1%

Cluster Stage Profile

Recommended Actions

Labels use the strongest target gap: awareness below 85%, availment below 60%, satisfaction below 93%, or need-for-action above 40%.
Cluster 0 - Low-awareness priority (Awareness) 32.26
Cluster 3 - High need-for-action (Need for Action) 31.79
Cluster 4 - Low-awareness priority (Awareness) 31.37
Cluster 1 - Low-awareness priority (Awareness) 31.19
Cluster 2 - High need-for-action (Need for Action) 29.88

Cluster Priority Flow

Sankey links show decision flow from cluster to dominant gap, priority indicator, and action cue. Wider links mean stronger priority pressure, not respondent-level movement.
Cluster 0 | Score 32.26

Low-awareness priority

Prioritize barangay-level information campaigns and direct service-office outreach.

  • Dominant GapAwareness
  • Awareness69.5%
  • Availment64.4%
  • Satisfaction91.8%
  • Need for Action48.1%
Gap Drivers
  • Awareness3.11
  • Need for Action2.03
  • Satisfaction0.25
Cluster 3 | Score 31.79

High need-for-action

Use this segment for immediate issue triage and root-cause interviews.

  • Dominant GapNeed for Action
  • Awareness77.2%
  • Availment60.2%
  • Satisfaction92.1%
  • Need for Action46.9%
Gap Drivers
  • Need for Action1.73
  • Awareness1.56
  • Satisfaction0.18
Cluster 4 | Score 31.37

Low-awareness priority

Prioritize barangay-level information campaigns and direct service-office outreach.

  • Dominant GapAwareness
  • Awareness72.7%
  • Availment62.2%
  • Satisfaction93.7%
  • Need for Action45.6%
Gap Drivers
  • Awareness2.45
  • Need for Action1.41
Cluster 1 | Score 31.19

Low-awareness priority

Prioritize barangay-level information campaigns and direct service-office outreach.

  • Dominant GapAwareness
  • Awareness73.8%
  • Availment62.1%
  • Satisfaction93.2%
  • Need for Action45.4%
Gap Drivers
  • Awareness2.23
  • Need for Action1.35
Cluster 2 | Score 29.88

High need-for-action

Use this segment for immediate issue triage and root-cause interviews.

  • Dominant GapNeed for Action
  • Awareness75.5%
  • Availment66.2%
  • Satisfaction94.0%
  • Need for Action47.9%
Gap Drivers
  • Need for Action1.97
  • Awareness1.89

Priority Indicator Drivers

These are the weakest indicators inside each cluster's dominant gap. Use them as the starting list for field validation and service-team action planning.
Cluster Gap Stage Priority Indicator Value Action Cue
Cluster 0 Awareness Local government’s response or action oncomplaints against an office,official orpersonnel of the LGU 52.9% Target communication and direct service-office outreach for this service.
Cluster 0 Awareness Mobile LGUservices/Provision ofmunicipal services to the barangays 58.3% Target communication and direct service-office outreach for this service.
Cluster 0 Awareness Traffic Management 59.8% Target communication and direct service-office outreach for this service.
Cluster 3 Need for Action Traffic Management 51.4% Prioritize follow-up interviews and immediate issue triage.
Cluster 3 Need for Action Delivery of Frontline services 48.5% Prioritize follow-up interviews and immediate issue triage.
Cluster 3 Need for Action Timely Response on Peace and Order andPublic Safety-related incidents 47.6% Prioritize follow-up interviews and immediate issue triage.
Cluster 4 Awareness Traffic Management 61.3% Target communication and direct service-office outreach for this service.
Cluster 4 Awareness Local government’s response or action oncomplaints against an office,official orpersonnel of the LGU 61.8% Target communication and direct service-office outreach for this service.
Cluster 4 Awareness Public Information Services 66.5% Target communication and direct service-office outreach for this service.
Cluster 1 Awareness Traffic Management 58.3% Target communication and direct service-office outreach for this service.
Cluster 1 Awareness Local government’s response or action oncomplaints against an office,official orpersonnel of the LGU 61.3% Target communication and direct service-office outreach for this service.
Cluster 1 Awareness Mobile LGUservices/Provision ofmunicipal services to the barangays 67.9% Target communication and direct service-office outreach for this service.
Cluster 2 Need for Action Traffic Management 53.5% Prioritize follow-up interviews and immediate issue triage.
Cluster 2 Need for Action Mobile LGUservices/Provision ofmunicipal services to the barangays 49.8% Prioritize follow-up interviews and immediate issue triage.
Cluster 2 Need for Action Disaster Risk Reduction and Management 49.8% Prioritize follow-up interviews and immediate issue triage.

Stage-Aware Denominator Audit

Health stages follow the CSIS skip pattern. Values 95-99 are treated as not applicable and are excluded from Yes/No percentages. Counts below are response cells across health indicators, not unique respondents.
Stage Denominator Rule Yes No Valid Denominator Skipped / Not Applicable Yes % Valid Share
Awareness All valid awareness Yes/No responses 25,261 8,489 33,750 2,250 74.8% 93.8%
Availment Only respondents with Awareness = Yes 15,959 9,302 25,261 10,739 63.2% 70.2%
Satisfaction Only respondents with Awareness = Yes and Availment = Yes 14,886 1,073 15,959 20,041 93.3% 44.3%
Need for Action Only respondents with Awareness = Yes and Availment = Yes 7,440 8,518 15,958 20,042 46.6% 44.3%

Health Indicators by Cluster

Indicator Labels
Indicator Code Indicator Label
G1_GGPi Delivery of Frontline services
G1_GGPii Local government’s response or action oncomplaints against an office,official orpersonnel of the LGU
G1_GGPiii Mobile LGUservices/Provision ofmunicipal services to the barangays
G1_GGPiv Conflict and dispute resolution in the barangays
G1_GGPv Timely Response on Peace and Order andPublic Safety-related incidents
G1_GGPvi Traffic Management
G1_GGPvii Disaster Risk Reduction and Management
G1_GGPviii Public Information Services